Why do users stay with PDFSmart after the trial?

Adopting a new professional tool can be frightening. Fear of the unknown, fear of change... Nothing reassures you better than customer feedback. At PDFSmart, 80% of users choose to stay on after the trial period, tangible proof of its value and reliability. But why do they make this choice? Find out why users stay with PDFSmart after the trial!

1- Easy to use and accessible

First of all, PDFSmart stands out for its accessibility. No matter what web browser (Google Chrome, Mozilla Firefox, etc.) or operating system (Windows, macOS, iOS, etc.) you're using, you can access PDFSmart's tools. What's more, our interface is intuitive. And everything can be done in just a few clicks. This means that all users, whatever their technical skills, can quickly master the tools on offer.

2- An all-in-one tool

With PDFSmart, you no longer need to juggle different software for your PDF management needs. Whether you need to convert documents, edit them, password-protect them, return them, split them into several files or sign them electronically, all the functions are grouped together in a single interface.

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3- Robust security

PDFSmart stands out for its advanced protection measures. PDF documents, Word documents, JPEG images... Whatever the file format, they are protected by robust encryption. From the moment they are uploaded to the platform. What's more, the servers where the data is stored are secured using high-level security protocols, and access to the documents is strictly controlled. This protection is particularly useful for companies handling sensitive documents with confidential data.

4- Resources and updates

PDFSmart doesn't just provide a versatile and secure tool. We also support our users at every stage of their experience.

For starters, our platform offers a wide range of guides and tutorials. These resources help you to navigate the interface easily and use all the available features effectively. Whether you need to convert a file or secure a document, you'll find clear, accessible instructions.

PDFSmart also offers a vast collection of ready-to-use PDF templates. These templates cover a multitude of categories and situations, from contracts to cover letters and administrative forms. This simplifies document creation, saves precious time and reduces errors!

Finally, PDFSmart is committed to improving its services by incorporating feedback from its users. Each update responds to the suggestions and needs of professionals, ensuring that developments keep pace with market realities.

5- Responsive customer support

PDFSmart makes it a point of honour to offer responsive customer support that is accessible at all times. Whether you have a technical question, need help using a specific feature or need to resolve an urgent problem, we are ready to provide fast, efficient assistance. This support is a major asset that contributes to the trust and loyalty of our customers.

To conclude

Our 80% retention rate after the trial period is a clear indicator of the satisfaction and confidence of our users. But why do they choose to stay with PDFSmart after the trial? We've identified 5 reasons.

First and foremost, PDFSmart stands out for its ease of use and accessibility. Everyone can access all the features, regardless of their technical level or geographical location.

What's more, our all-in-one platform centralises all your PDF management needs, from creation to signing, including editing, compression, conversion and security. And all in total security.

Finally, we support our users with an extensive range of educational resources and regular updates. Our responsive customer support, available at all times, completes the picture. These commitments demonstrate our determination to provide not only a quality product, but also exceptional customer service.

Why not see for yourself? Try PDFSmart unlimited for 7 days thanks to our trial period!